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Privacy Policy

1. Introduction

Welcome to @hey_changes. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://www.hey-changes.com/ (the “Site”).

By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register an account

  • Make a purchase

  • Fill out a contact form

  • Subscribe to a newsletter

  • Provide feedback or product reviews

This information may include:

  • Name

  • Email address

  • Password

  • Payment details (including credit card information)

  • Communications and personal profile information

Non-Personal Information

We automatically collect certain non-personal information when you visit our Site, including:

  • Internet Protocol (IP) address

  • Login information

  • Computer and connection details

  • Browser type and version

  • Time zone setting

  • Purchase history

  • Session information (e.g., page response times, length of visits, page interaction)

We collect this data using cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and operate our services.

  • Customer Support: To offer ongoing customer assistance and technical support.

  • Communication: To contact you with general or personalized service-related notices and promotional messages.

  • Analytics: To create aggregated statistical data to improve our services.

  • Legal Compliance: To comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience

  • Understand user preferences

  • Analyze site traffic and usage

  • Support our marketing efforts

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

5. How We Share Your Information

Third-Party Service Providers

  • Wix.com: Our Site is hosted on the Wix.com platform. Your data may be stored through Wix.com's data storage, databases, and general applications. They store your data on secure servers behind a firewall.

  • Payment Processing: All direct payment gateways offered by Wix.com adhere to PCI-DSS standards, ensuring secure handling of credit card information.

  • Google Analytics: We use Google Analytics to understand how users interact with our Site.

We do not sell your personal information to third parties.

6. Your Rights

Withdrawal of Consent

If you have previously provided consent for us to process your personal information, you have the right to withdraw your consent at any time. To withdraw your consent:

Upon receiving your request, we will promptly cease processing your personal information for the purposes you originally agreed to, unless we have a legitimate legal basis to continue processing.

General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of any inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data when it is no longer necessary.

  • Restriction: Request restriction of processing your personal data.

  • Objection: Object to the processing of your personal data.

  • Data Portability: Request transfer of your data to another service provider.

  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your data.

To exercise any of these rights, please contact us at hey_changes@outlook.com.

California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the right to:

  • Know: Request disclosure of the categories and specific pieces of personal information collected about you.

  • Delete: Request deletion of your personal information.

  • Opt-Out: Opt-out of the sale of your personal information.

  • Non-Discrimination: Not be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at hey_changes@outlook.com.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing your information, you consent to such transfers.

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to request deletion.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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